Return Policy
Returns & Exchanges
- Sale items: no exchanges, returns, or customizations.
- Standard products: can be exchanged or returned and refunded in place of store credit, within 48 hours of delivery if:
- The size, color, or SKU is incorrect.
- There is a manufacturing defect.
- Contact info@officialaomi.com with your order number and reason for exchange. Once the item is received and inspected, our customer care team will reach out.
- All shipping and handling costs are borne by the customer.
- Customized orders are not eligible for exchange or return.