Shipment Information

Process Order: Once products are added to your cart; orders are processed through the following steps:

  • Delivery address
  • Payment method
  • Billing address

Cancelling an Order: Order cancellations are only accepted up to 48 hours after the order is placed. Orders that are cancelled and paid for can only be redeemed as store credit.

Shipping Policy:  Depending on the location and weight of the outfit, additional shipping costs will be applied at the time of checkout. The client is responsible for all costs associated with duties and customs in the country of destination.

Tracking and Delivery: You will receive an email with the order number and details as soon as your payment has been authorised. You will receive a shipment confirmation email with tracking information as soon as the item ships. Your order status can be checked any moment by using your provided tracking number.

Customization of the product

Any size customization required must be notified within 48 hours of placing your order. Please note, customized orders can not be returned or exchanged.

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