Returns & Exchanges

  • Sale items: no exchanges, returns, or customizations.
  • Standard products: can be exchanged or returned and refunded in place of store credit, within 48 hours of delivery if:
  • The size, color, or SKU is incorrect.
  • There is a manufacturing defect.
  • Contact info@officialaomi.com with your order number and reason for exchange. Once the item is received and inspected, our customer care team will reach out.
  • All shipping and handling costs are borne by the customer.
  • Customized orders are not eligible for exchange or return.


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