Shipping Policy.

Dear Customer, due to weather and logistical challenges you might experience a delay in your order. We are working to have your order reach you at the earliest and thank you for your patience.

Return Policy

Any product bought from Aomi can be exchanged within 48 hours after delivery, provided it is still in its original condition, for one or more of the following reasons:

The size/colour/SKU is incorrect.
There is a manufacturing defect.

Please contact customer care by emailing info@officialaomi.com with your order number and reason for exchange. Once received at our warehouse and inspected, our customer care team will reach out to you.

All shipping and handling costs to be paid by the customer.

Customization of the product

Any size customization required must be notified within 48 hours of placing your order. Please note, customized orders can not be returned or exchanged.

Refusal of Order: We reserve the right to modify, eliminate, or withdraw any products from the website.

Sale Items: No exchanges, returns or customizations on sale items.

Cancellations: Order cancellations are only accepted up to 48 hours after the order is placed.

Articles orders can be modified within 24hours of placing the order

Service availability: Products offered through the website are available for delivery worldwide.

Delivery Timelines: All 'FUNCTION' orders take 7-10 days to be prepared. All 'FORM' orders take 10-14 days to be prepared. All 'FANTASY' orders take 15-21 days to be prepared. Order will only be processed after the payment is being authorized. For timelines specific to a certain item, you can find the information provided on that item’s page. During the sale period, please expect delivery times to be longer than our standard timeframe.

Privacy Policy

Information shared is secure and will not be shared without consent.

 

Payment Methods

We accept the following payment methods:

• VISA
• MASTERCARD
• STRIPE

Cash On Delivery (Only for orders within Pakistan)

In case you might experience any issues with your order please email us at info@officialaomi.com and a customer representative will help cater to you.