Shipping Policy
Shipment charges will be added at the time of checkout as per the location and weight of your order. For any duties or customs at destination country, the responsibility lies on the customer.
Return Policy
Any product bought from Aomi can be exchanged within 48 hours after delivery, provided it is still in its original condition, for one or more of the following reasons:
The size/colour/SKU is incorrect.
There is a manufacturing defect.
Please contact customer care by emailing info@officialaomi.com with your order number and reason for exchange. Once received at our warehouse and inspected, our customer care team will reach out to you.
All shipping and handling costs to be paid by the customer.
Customization of the product
Any size customization required must be notified within 48 hours of placing your order. Please note, customized orders can not be returned or exchanged.
Refusal of Order: We reserve the right to modify, eliminate, or withdraw any products from the website.

Delivery Timelines:
‘Function’ pieces take an estimated 7-10 official days to be prepared.
‘Form’ pieces take an estimated 10-14 official days to be prepared. 
‘Fantasy’ pieces take an estimated 15-31 official days to be prepared.

Sale Items: No exchanges, returns or customizations on sale items.
Cancellations: Order cancellations are only accepted up to 48 hours after the order is placed.
Articles orders can be modified within 24hours of placing the order
Service availability: Products offered through the website are available for delivery worldwide.


Orders are only processed once your payment has been authorized. 
During sale periods, please expect delivery times to be longer than our standard timeframe.
Privacy Policy
Information shared is secure and will not be shared without consent.
 
Payment Methods
We accept the following payment methods:
*         VISA
*         MASTERCARD
*         STRIPE/APPLY PAY
* Cash On Delivery (Only for orders within Pakistan)

In case you might experience any issues with your order please email us at info@officialaomi.com and a customer representative will help cater to you.